Metro Salon

Metro Salon

Hair Salon
1255 University Ave C116A, Rochester, NY 14607
5852323910
Opening Hours: Open now
Thursday: 10:00 AM – 7:00 PM

About Metro Salon

Location: Rochester, New York

General Details of the Hair Salon

Metro Salon located in the East Avenue in Rochester, New York, presents itself as much more than just a place to get a haircut; the owner views this establishment as a lifestyle dedicated to sharing beauty and promoting self-care rituals. Since opening in 2003, the philosophy has evolved to focus on incorporating nature into one's conscious state through skin and hair care. People who visit this business often mention feeling like they are embarking on a small journey into authenticity every time they walk through the door.

This venue is consistently described by visitors as elegant, refined, and harmonious, creating a space that feels both sophisticated and genuinely welcoming. The interior design is frequently noted as bright, beautiful, and opulent, suggesting a high-end experience without sacrificing approachability. It is a place where clients feel instantly relaxed upon arrival, setting a wonderful tone before any service even begins, which is a hallmark of a premier hair salon near East Avenue.

For anyone searching for a quality hair salon near me in the Rochester area, this business offers a fantastic option right on East Avenue. Its location is considered very convenient by long-time patrons, making it an easy stop for those needing expert hair care services in the 14607 zip code. If you are looking for a reliable, top-rated hair salon in Rochester NY, this establishment certainly merits a visit for its atmosphere alone.

What outstanding services does Hair Salon offer?

Visitors mention a wide array of fantastic services available at this establishment. The absolute best blowouts, color services, and cuts are frequently praised by people who visit this business, with some noting they have never received better results in their many years in the Rochester area. Beyond standard cutting and coloring, specialized services like scalp treatments have also been highlighted. Furthermore, the salon has recently added massage therapy to its offerings, with one visitor raving about the expertise of their massage therapist. People who visit this business who offer common services of a hair salon surely expect quality execution here.

Do you accept walk-ins or is it necessary to book an appointment?

It is necessary to book an appointment if you plan to visit this business. The information explicitly indicates that this establishment does not accept walk-ins. Therefore, to ensure you secure a spot with one of the talented stylists at this Rochester hair salon, it is best practice to schedule your service ahead of time.

Can I book my appointment online?

There are no specific comments from visitors or explicit information detailing whether this business offers online booking capabilities. If you are looking to secure a time slot at this East Avenue hair styling location, it is recommended that you call the salon directly to inquire about their scheduling process.

Do you specialize in curly hair?

This is an area that generates somewhat mixed feedback among visitors. Some clients with curly hair have reported that their hair has never looked better after receiving a cut here, praising the stylists for understanding their curl pattern and providing helpful styling tips. However, another visitor shared a very negative experience, claiming the technique used (cutting wet hair) was incorrect for curly textures and resulted in uneven layers and frizz.

Do you specialize in natural hair?

Yes, this establishment is explicitly noted as specializing in natural hair care services. People who visit this business who have thick, curly hair mention feeling understood and appreciated, noting that stylists treat their hair type properly rather than fighting it or treating it like straight hair. This specialization makes this venue a strong contender for those seeking expert care for textured hair in the area.

Do you offer Dominican or Latin hair techniques?

There is no information available suggesting that this business specializes in or frequently uses Dominican or Latin hair techniques. Visitors have not often mentioned these specific methods when describing their experiences at this Rochester NY hair salon.

Can you do alternative and edgy haircuts?

This venue identifies itself as an alternative hair salon, suggesting an openness to styles that fall outside the mainstream. While one visitor mentioned a negative experience when requesting a small patterned undercut, which resulted in an error, the salon’s self-identification implies they are equipped to handle creative and non-traditional looks.

Do you offer Indian styling and threading services?

There are no comments or explicit mentions from visitors regarding the availability of Indian styling techniques or threading services at this establishment. It appears this is not a primary focus for the stylists at this hair salon near East Avenue.

Do you offer hair care for men and kids?

While one visitor mentioned getting a haircut from a stylist named Steven, and another mentioned a negative experience with a fade, there isn't strong evidence that this venue specifically markets itself as a men's hair salon. Furthermore, the general information suggests this venue is not geared toward children, as it is not listed as being good for kids.

How experienced are your stylists?

The stylists at this establishment are frequently described by people who visit this business using terms like skilled, experienced, knowledgeable, and artistic. Visitors trust their stylists implicitly, noting their ability to listen to client desires, make informed suggestions, and execute consistent, high-quality results across cuts and color.

Are consultations free before booking a full service?

Specific details about whether initial consultations are complimentary are not often mentioned. However, visitors note that stylists take time to discuss what the client is looking for before beginning the service, indicating a thorough consultation process is part of the experience, even if the cost structure isn't specified.

What is the average price of services?

The price level for services at this venue is generally considered to be average in the city. This suggests that while the atmosphere is elegant and the products are high-quality, the cost aligns with the general market rate for a professional hair salon in Rochester NY.

What do customers say about the staff?

The staff receives overwhelmingly positive feedback from people who visit this business. They are consistently described as friendly, great, kind, accommodating, professional, and personable. Visitors feel welcomed and appreciated, noting that the entire team contributes to a positive and fantastic experience.

What do your stylists specialize in (color, curls, balayage, men’s cuts, etc.)?

Stylist specialties mentioned by satisfied visitors include expert cuts, fantastic blowouts, and excellent color work. One stylist, in particular, receives high recommendations specifically for color services. Furthermore, handling different hair types, including curly hair and complex color correction, is noted as an area of expertise for several team members.

How clean is the salon and how do you maintain hygiene?

Cleanliness and hygiene appear to be top priorities at this venue. Visitors describe the salon as opulent, clean, bright, and beautiful. The high standard of maintenance contributes significantly to the overall feeling of elegance and refinement that patrons enjoy.

What is the ambience and atmosphere like?

The ambience is frequently praised for being peaceful, elegant, and sophisticated. It’s described as refined yet welcoming, creating a harmonious environment where visitors feel relaxed from the moment they step inside. It’s a place where one can enjoy a great playlist or simply zone out.

Are online reviews available from past or current clients?

Yes, there are many online reviews available from past and current clients discussing their experiences at this East Avenue hair salon. The general consensus leans heavily toward very high satisfaction across multiple services and stylists, although, as with any establishment, a few specific negative experiences have also been documented.

Do you have mood lighting, aromatherapy, or a relaxing environment?

This establishment excels in creating a relaxing environment. Visitors have specifically pointed out the salon’s signature scent, which is described as amazing, and noted the availability of essential oils, indicating a focus on aromatherapy. This, combined with the peaceful atmosphere, makes for a truly restorative visit.

Do you offer student, senior, or new client discounts?

There is no specific information available regarding student, senior, or new client discounts offered by this business. People who visit this business have not often commented on promotional pricing structures at this Rochester hair salon.

Do you have experience with color correction or damaged hair?

Yes, experience with repairing past mistakes is definitely present here. One stylist is specifically praised by visitors for her excellent ability to determine and execute color correction needed due to previous stylists' errors, taking the necessary time to ensure the client is completely satisfied with the repair.

What brands of hair products do you use and sell at the salon?

The salon uses and sells natural, high-quality, and clean products, which many visitors credit for improving their hair's health, making it look alive, soft, and smooth. In an exciting development, the owner is now creating her own brand of products, which are available for purchase at the venue.

Is there parking available nearby?

While the venue itself is noted as having no dedicated parking options listed, it does ensure accessibility. This establishment offers wheelchair accessible parking and a wheelchair accessible entrance, which is crucial information for all potential clients searching for a hair salon near East Avenue.

Is the salon environment quiet or chatty?

The atmosphere seems flexible depending on the client's preference. While the staff is friendly and creates a positive environment, one visitor specifically appreciated that a stylist did not press them to talk when they simply wanted to enjoy the music and zone out, suggesting the environment accommodates both social interaction and quiet relaxation.

Are children allowed in the salon?

Based on the general information provided about the venue, it is not listed as being good for children. Therefore, while policies can change, visitors should assume this establishment is primarily geared toward adult clientele seeking specialized hair care services.

What payment options are available at the salon?

This venue offers several convenient payment options for its clients. They accept credit cards, debit cards, and NFC payments, meaning cash is not the only accepted form of payment at this East Avenue hair salon.

What is the overall client sentiment regarding their experience?

Overall, the sentiment from people who visit this business is overwhelmingly positive, with many describing their experience as fantastic and leaving feeling confident and radiant. The venue is often recommended highly by visitors who trust their stylists implicitly with their hair care needs, cementing its reputation as a leading hair salon near East Avenue.

★ 4.4 (51 reviews)

📍 Location

Services

  • Natural Hair
  • Hair Coloring
  • Alternative Hair

More Services

  • Hair Salon services

Full Hours

  • Monday Closed
  • Tuesday 10:00 AM – 7:00 PM
  • Wednesday 10:00 AM – 5:00 PM
  • Thursday 10:00 AM – 7:00 PM
  • Friday 10:00 AM – 5:00 PM
  • Saturday 9:00 AM – 3:00 PM
  • Sunday Closed

💳 Payment

  • Accepts Credit Cards: Yes
  • Accepts Debit Cards: Yes
  • Accepts Cash Only: No
  • Accepts Nfc: Yes

🅿️ Parking

This field has not been specified.

♿ Accessibility

  • Wheelchair Accessible Parking: Yes
  • Wheelchair Accessible Entrance: Yes