Gould's Salon Spa - Poplar Plaza

General Details of the Hair Salon

Gould's Salon Spa - Poplar Plaza located in the East Memphis in Memphis, Tennessee, is a well-established venue that blends the services of a full-service hair salon with the relaxation of a spa environment. People who visit this establishment often note that it offers a comprehensive beauty experience, moving beyond just standard haircuts to include nail care, skincare, and massage services all under one roof. This combination makes it a convenient spot for a full day of pampering right in the heart of the neighborhood.

This establishment has a long-standing reputation, suggesting a dedication to consistent service quality across its many offerings. Visitors can expect a professional setting that caters to a diverse clientele looking for everything from a quick trim to extensive color work or spa treatments. While it functions as a high-end hair salon near East Memphis, its broad category listing also includes barber shop and beauty salon services, signaling versatility in styling techniques.

If you are searching for a dependable hair salon near me in the East Memphis area, this business is situated conveniently in Poplar Plaza, making it easy to access for residents throughout the 38111 zip code. Furthermore, visitors appreciate that this venue offers wheelchair accessible parking, ensuring that everyone in the community can easily visit for their beauty and wellness needs.

What outstanding services does Hair Salon offer?

People who visit this business frequently mention the wide array of services available, extending far beyond just hair care. This venue offers coloring, including balayage, as well as nail services like manicures and pedicures, and even massage therapy and facials, as it operates as a full spa alongside its salon functions. If there were no specific comments on a niche service, it is safe to assume they offer the most common hair salon services like cuts, styling, and standard coloring.

Do you accept walk-ins or is it necessary to book an appointment?

It is explicitly noted that this business does not accept walk-ins, so anyone hoping to secure a spot for a haircut or color service should plan ahead. Visitors looking to experience the services at this local barber shop alternative should always book their appointment in advance to ensure they get scheduled with their preferred stylist.

Can I book my appointment online?

Yes, this establishment does offer the convenience of online booking, which is a huge plus for those who prefer scheduling their beauty appointments digitally. This feature is perfect for securing a time slot for a cut or color at this popular East Memphis hair salon without needing to make a phone call.

Do you specialize in curly hair?

While there are mentions of stylists successfully handling very thick and textured hair, there are no specific comments or indications that this business explicitly advertises itself as a curly hair specialist salon. Visitors with very coily hair might want to inquire directly about a stylist’s specific experience with their texture when booking.

Do you specialize in natural hair?

There have been mixed reports regarding natural hair expertise at this venue. While some stylists have been praised for working with textured hair, one visitor shared a very disappointing experience where they were told that the available stylists were not skilled or experienced with Black hair, leading to a difficult situation upon arrival.

Do you offer Dominican or Latin hair techniques?

There is no information or mention in visitor feedback to suggest that this establishment specializes in or offers specific Dominican or Latin hair techniques. Folks seeking those particular methods might need to check with the salon directly.

Can you do alternative and edgy haircuts?

While the information doesn't explicitly mention "alternative" or "edgy" styles, there are strong indications of stylists being highly skilled in corrective work and executing specific looks precisely, as seen when one stylist successfully fixed a severe haircut mishap. This suggests a high level of technical skill that could certainly be applied to bold or unique styles.

Do you offer Indian styling and threading services?

There are no comments or details available to suggest that this venue provides Indian styling services or practices like facial threading. This particular aspect of beauty service is not frequently mentioned by people who visit this business.

Do you offer hair care for men and kids?

The venue is noted as being good for children, suggesting they accommodate younger clients. Furthermore, the praise for stylists like Chad handling thick, complex cuts implies they certainly possess the skill set necessary for quality men's haircuts, even if they aren't explicitly marketed as a dedicated men's hair salon.

How experienced are your stylists?

Visitor feedback points to a team with varying levels of experience and specialization, but several stylists have received exceptional praise for their technical skills, particularly with complex color work, thick hair, and correcting prior bad cuts. The reputation of specific stylists within this East Memphis location seems to be a major draw for repeat business.

Are consultations free before booking a full service?

There are no specific comments from visitors detailing whether initial consultations for services like color or major cuts are complimentary or come with a fee at this establishment. It is always a good idea for clients to ask about consultation costs when booking complex services.

What is the average price of services?

The general pricing level for services at this business is described as average in the city, which provides a good benchmark for those looking for quality service without the highest-end price tag. This helps manage expectations for clients seeking services at this popular hair salon near East Memphis.

What do customers say about the staff?

Opinions on the staff are varied; many visitors describe stylists and service providers as sweet, patient, and genuinely interested in the client's well-being, with some stylists making clients feel incredibly valued. Conversely, some negative feedback points to specific instances of anxiety, poor communication, or a lack of willingness to take on certain hair types.

What do your stylists specialize in (color, curls, balayage, men’s cuts, etc.)?

This establishment boasts stylists with clear specialties, including fantastic color work and balayage, as noted by several happy clients. Stylists like Chad are frequently recommended for expertly handling very thick hair, while others are praised for their precision in execution and ability to provide helpful styling tips.

How clean is the salon and how do you maintain hygiene?

While there are no direct, dedicated comments focusing solely on the overall cleanliness or hygiene protocols of the salon floor, the positive experiences reported regarding spa services like massages and manicures generally suggest a well-maintained environment. A clean facility is usually a given when visiting a full-service beauty salon.

What is the ambience and atmosphere like?

The ambience seems to blend professional salon efficiency with spa-like tranquility, given the dual nature of the business. Visitors appreciate the aesthetic and vibe, particularly when they don't have to wait long, suggesting a comfortable and welcoming atmosphere for their appointments.

Are online reviews available from past or current clients?

Yes, there are numerous online reviews available from past and current clients offering detailed feedback on various services offered at this venue. These reviews cover everything from hair coloring and cutting to massage and nail care, providing a comprehensive look at the client experience.

Do you have mood lighting, aromatherapy, or a relaxing environment?

The inclusion of massage and spa services strongly suggests that relaxation is a key component of the experience here, likely incorporating elements of mood setting. While specific details on aromatherapy or mood lighting aren't frequently mentioned for the hair section, the spa side implies a focus on creating a soothing environment.

Do you offer student, senior, or new client discounts?

There is no information available indicating that this business currently offers specific student, senior, or new client discounts or ongoing promotions. For the best pricing information, it’s recommended to call and ask about any current special offers they might have running.

Do you have experience with color correction or damaged hair?

There is positive feedback suggesting expertise in handling challenging hair situations, including one instance where a stylist successfully corrected a severe haircut mishap, indicating strong repair and corrective skills. Furthermore, stylists are noted for performing fantastic color work and making hair look healthier.

What brands of hair products do you use and sell at the salon?

Specific brands of hair products used or retailed by this establishment are not mentioned within the available customer feedback. People interested in the product lines used by their stylists will need to inquire directly during their visit to this local hair care spot.

Is there parking available nearby?

While the information specifically confirms the availability of wheelchair accessible parking, there are no direct comments from visitors about the general ease or availability of standard parking near Poplar Plaza. Clients should plan accordingly when visiting this hair salon near East Memphis.

Is the salon environment quiet or chatty?

There aren't many specific comments describing the general noise level or social atmosphere within the salon area itself. However, the individual experiences mentioned suggest that stylists are attentive to client needs, meaning they likely adapt their conversation style based on whether the client seems to prefer a quiet or chatty experience.

Are children allowed in the salon?

Yes, this venue is explicitly listed as being good for children, meaning families can feel comfortable bringing their kids along for services or for their own appointments. This makes it a versatile choice for families looking for a Memphis hair salon that accommodates all ages.

This business stands out as a comprehensive beauty and wellness destination in the East Memphis area, offering far more than just typical styling services, which is why it is such a sought-after location for many local residents.

For those prioritizing skill in cutting very thick hair or needing expert color application, checking the availability of stylists like Chad and Megan is highly recommended when searching for the best hair salon near East Memphis.