Cross & Co. Salon: A CURLY HAIR SALON

General Details of the Hair Salon

Cross & Co. Salon: A CURLY HAIR SALON located in Plano, Texas, is a highly regarded establishment that has carved out a special niche for textured hair since its founding in 2018. This venue is much more than just a place to get a trim; it’s described by its founder as a community built on empathy, education, and empowerment for those with waves, curls, and coils. Visitors often feel a sense of belonging here, as the entire philosophy centers around celebrating each guest's unique texture.

The atmosphere within this establishment is warm and inviting, focusing intensely on personalized care. People who visit this business often mention feeling seen and valued, which contributes to a confident departure after their service. The owner, Erica LeCross, who is African American, founded this space out of a deep, personal understanding of the challenges faced by those with curly hair. This dedication to specialized care sets the tone for every interaction at this venue.

If you are searching for a premier hair salon near Original Downtown that truly understands textured hair, this business is a top contender. Located right in the heart of the Original Downtown Plano area, finding this spot is convenient for many local residents looking for expert curl care. It’s a destination for anyone seeking top-tier curl experts right here in Plano TX hair care.

What outstanding services does Hair Salon offer?

Visitors rave about the specialized services offered at this establishment, particularly focusing on custom cuts designed specifically for curls. While specific service lists aren't frequently detailed by visitors, the overwhelming consensus points to exceptional curly haircuts, styling sessions that bring out definition, and various color services. People who visit this business consistently leave with hair that feels lighter, healthier, and perfectly shaped, suggesting a high level of technical skill across the board for textured hair needs.

Do you accept walk-ins or is it necessary to book an appointment?

There are no frequent comments from people who visit this business specifically detailing their walk-in policy. Given the specialized nature of the services and the high demand for their stylists, it is highly likely that booking in advance is the preferred method to secure a spot with one of their sought-after stylists.

Can I book my appointment online?

Yes, it appears that this establishment makes scheduling easy for its clientele. Information suggests that this hair salon near Original Downtown offers online booking services, allowing guests to schedule their appointments digitally through their website or a dedicated booking link, which is a huge convenience for securing time with their preferred local hair stylist.

Do you specialize in curly hair?

This is arguably the main focus of this venue, as its very name declares it: Cross & Co. Salon: A CURLY HAIR SALON. People who visit this business frequently highlight that the stylists possess a profound understanding of how to cut, shape, and style curls, coils, and waves. Many visitors mention this was their first time getting a cut from a true curl specialist, and the results exceeded expectations, confirming their specialization.

Do you specialize in natural hair?

Absolutely, this venue is known for its expertise in natural hair care services. Visitors looking for stylists who understand the nuances of natural texture, including coils and complex curl patterns, have found success here. The stylists take the time to educate clients on maintaining optimal results for their natural texture, making it a trusted spot for natural hair maintenance.

Do you offer Dominican or Latin hair techniques?

There is no information frequently mentioned by visitors or in the provided details to suggest that this establishment specializes in Dominican or Latin hair techniques. The focus appears to be firmly rooted in the specialized care and cutting methods for naturally curly, wavy, and coily hair textures.

Can you do alternative and edgy haircuts?

This business identifies itself as an alternative hair salon, suggesting that they are comfortable and capable of handling unique, bold, or edgy haircut requests. While specific examples of edgy cuts aren't widely detailed by reviewers, the salon's overall identity implies a willingness to step outside the conventional box for clients seeking a distinctive look.

Do you offer Indian styling and threading services?

There are no comments or mentions from people who visit this business regarding specialized Indian styling or threading services. The expertise highlighted by visitors centers entirely around the consultation, cutting, and styling of diverse curl patterns.

Do you offer hair care for men and kids?

While the business is not explicitly marketed as a men's or kids' salon, visitors have brought both their sons and daughters for curly cuts and received exceptional, educational service. The information confirms the venue is good for children, and the stylists are clearly adept at handling texture on clients of all ages, even if it’s not their primary advertised focus.

How experienced are your stylists?

The stylists at this venue are consistently described as highly knowledgeable, skilled, and educated in their craft, particularly concerning textured hair. Visitors often note that their stylists take the time to explain every step and educate them on product use and maintenance, indicating a high level of professional training and experience that goes beyond a simple haircut.

Are consultations free before booking a full service?

While the stylists are praised for taking the time to listen to client goals, explain their process, and educate them about their hair, there are no explicit comments detailing whether initial consultations are provided free of charge before committing to a full service. This aspect is not often mentioned by people who visit this business.

What is the average price of services?

This establishment is noted as having an average price in the city for its services. While one visitor mentioned confusion regarding online pricing for a specific treatment, the general consensus suggests that the cost aligns with the average for the area, especially considering the specialized, educational experience provided by these curl experts.

What do customers say about the staff?

The staff members at this venue receive glowing praise from visitors. They are frequently described as amazing, sweet, bubbly, kind, professional, and wonderful to talk to. People who visit this business often emphasize how comfortable the stylists make them feel, even those who are typically anxious about getting their hair cut.

What do your stylists specialize in (color, curls, balayage, men’s cuts, etc.)?

The primary specialization is undeniably curly hair cutting and styling, with stylists showing mastery in defining curls and creating beautiful shapes. Beyond that, the information confirms that the stylists are skilled in various color services, including highlights and balayage, and are adept at bringing damaged hair back to life.

How clean is the salon and how do you maintain hygiene?

There are no frequently repeated comments from people who visit this business specifically addressing the general cleanliness or hygiene protocols maintained by the staff within the salon space.

What is the ambience and atmosphere like?

The ambience is frequently described in positive terms, with visitors noting an "amazing ambiance" and a "relaxing experience." The atmosphere seems to be one where clients feel comfortable, welcomed, and engaged in friendly conversation, making the appointment enjoyable rather than stressful.

Are online reviews available from past or current clients?

Yes, online reviews are readily available for this establishment, and they are overwhelmingly positive. People who visit this business often take the time to share their transformative experiences online, providing detailed accounts of the excellent service they received from various stylists.

Do you have mood lighting, aromatherapy, or a relaxing environment?

While visitors certainly describe their appointments as relaxing, with one mentioning a "heavenly" wash experience, there are no specific mentions of mood lighting or aromatherapy being utilized at this hair salon near Original Downtown. The relaxation seems to stem primarily from the skilled, attentive service provided.

Do you offer student, senior, or new client discounts?

There are no comments or explicit mentions from people who visit this business regarding the availability of student, senior, or specific new client discounts or ongoing promotions.

Do you have experience with color correction or damaged hair?

This venue clearly handles hair repair and revitalization. Visitors have noted stylists bringing hair "back to life," especially after hormonal shifts or long breaks between cuts. The offering of color services also implies experience with corrective work, suggesting they are equipped to handle hair that needs significant restorative care.

What brands of hair products do you use and sell at the salon?

This establishment proudly uses and sells products from the Innersense line. This trusted hair care line is integral to the memorable experiences created for every guest at this Plano TX hair care destination.

Is there parking available nearby?

Parking is noted as being quite accessible for clients visiting this venue. The information indicates that this business offers free parking lot, free street parking, and free garage parking options nearby, which is a great perk when visiting the Original Downtown area.

Is the salon environment quiet or chatty?

The environment leans toward being social and engaging. Multiple reviewers mentioned enjoying the conversation, describing stylists as fun to talk to, bubbly, and engaging throughout the appointment, suggesting it is generally a more lively and chatty space rather than a quiet retreat.

Are children allowed in the salon?

Yes, children are welcome at this establishment. The information explicitly states that the venue is Good For Children, and visitor reviews confirm that stylists are wonderful with younger clients, making them feel comfortable during their curly cuts.

Accessibility and Payment Options

This business is committed to accessibility, featuring wheelchair accessible parking and a wheelchair accessible entrance. For payment, guests have several convenient options, as the venue accepts credit cards, debit cards, and NFC payments, meaning cash is not the only way to settle the bill after visiting this excellent hair salon near Original Downtown.