Willow + Sage

Willow + Sage

Hair Salon
5227 W Broad St, Richmond, VA 23230
Opening Hours: Open now
Thursday: 9:00 AM – 5:00 PM

About Willow + Sage

Location: Richmond, Virginia

General Details of the Hair Salon

Willow + Sage located in the Richmond in Richmond, Virginia, presents itself as a premier destination for those seeking high-quality hair care and specialized treatments in the area. This establishment has cultivated a reputation for excellence, drawing in clients who appreciate a detailed, personalized approach to their hair health and styling goals. Visitors often note the fresh, modern aesthetic of the venue, suggesting a commitment to providing an updated and comfortable experience right from the moment one steps inside.

The atmosphere inside this venue is frequently described by people who visit this business as warm, inviting, and beautifully designed, creating an immediate sense of relaxation. It’s a spot where the team focuses intently on the client's vision while ensuring the overall environment supports a peaceful pampering session. The staff dynamic, particularly between key stylists like Erica and Dylan, is highlighted as being collaborative and genuinely enjoyable, making appointments feel less like an errand and more like a pleasant social engagement.

If you are searching for a top-tier Richmond hair salon experience, Willow + Sage is certainly worth exploring. This local gem is conveniently situated for residents throughout the Richmond area looking for expert styling and advanced hair treatments, making it an easy choice when searching for a hair salon near Richmond that offers more than just a standard cut.

What outstanding services does Hair Salon offer?

Visitors rave about the specialized offerings at this establishment, particularly the advanced hair extension work provided by stylist Erica, which many describe as transformative and expertly executed. Another standout service frequently praised is the luxurious scalp facial, often involving a detailed analysis using specialized equipment, which leaves the scalp feeling incredibly clean and refreshed. Beyond these specialties, given the focus on overall hair health, one can assume this top-rated Richmond hair salon surely offers the most common services of a full-service hair salon, including precision cutting and expert coloring techniques.

Do you accept walk-ins or is it necessary to book an appointment?

There are no explicit comments frequently made by people who visit this business regarding whether they readily accept walk-ins for services. Based on the detailed nature of the specialized treatments mentioned, it is likely that booking an appointment in advance is the standard procedure at this establishment to ensure a stylist is available for the required time slot.

Can I book my appointment online?

There are no direct comments available from visitors detailing the availability of online booking services for Willow + Sage. While the business does maintain a website, whether that platform includes a digital scheduling portal for securing time with stylists like Erica or Dylan is not frequently mentioned in client feedback.

Do you specialize in curly hair?

Yes, this business shows a clear specialization in catering to textured hair types. People who visit this business have specifically noted that stylists, such as Mae, perform wonderful work on short, curly hair, often citing that other salons frequently struggle with these types of cuts. This suggests a genuine expertise in handling the unique needs of curly hair in Richmond.

Do you specialize in natural hair?

There are no specific comments often made by visitors indicating that this establishment publicly markets or specializes in natural hair care services in particular. However, given the focus on overall hair health and growth mentioned by long-term clients, it is certainly a place where one might seek advice on maintaining and improving the condition of their natural texture.

Do you offer Dominican or Latin hair techniques?

There are no frequent mentions or specific details from visitors about this venue offering or specializing in Dominican or Latin hair techniques. This particular focus area does not appear to be a commonly discussed aspect of the services provided at this Richmond hair salon.

Can you do alternative and edgy haircuts?

There are no specific comments often made by people who visit this business that highlight expertise in alternative or particularly edgy haircut styles. The positive feedback leans more toward expert execution of extensions, color, and skilled cuts for varied textures, rather than explicitly bold or alternative styling.

Do you offer Indian styling and threading services?

There are no comments frequently made by visitors detailing whether Willow + Sage offers Indian styling services, such as threading or specific cultural hair treatments. This is not a service that seems to be commonly sought out or mentioned by the clientele sharing their experiences here.

Do you offer hair care for men and kids?

There are no frequent comments from visitors specifically mentioning services tailored for men’s haircuts or specialized hair care for children at this establishment. While stylists are praised for their skill across the board, dedicated services for men’s hair care near Richmond or kids’ cuts are not often highlighted.

How experienced are your stylists?

The experience level of the stylists at this venue appears to be exceptionally high, evidenced by the deep, long-term loyalty of many clients. Several visitors mention having trusted the same stylist, Erica, for over a decade, sometimes for 15 or 17 years, for everything from highlights to extensions, suggesting profound skill and reliability.

Are consultations free before booking a full service?

While no direct mention of whether consultations are free or paid is present, visitors consistently note that stylists take the time to listen, offer expert advice, and explain every step of the process, especially with complex services like scalp facials or color corrections. This thorough communication implies a dedicated consultation period is part of the service experience.

What is the average price of services?

Willow + Sage is noted as having a price level that is considered average within the city of Richmond. This suggests that while the services are high-quality and specialized, the cost aligns reasonably with what one would expect to pay at a comparable, reputable hair salon in Richmond, VA.

What do customers say about the staff?

The staff at this establishment receive overwhelmingly positive feedback regarding their demeanor. People who visit this business consistently describe the team as incredibly friendly, kind, professional, attentive, and welcoming, noting that they possess wonderful personalities that make the experience fun and enjoyable.

What do your stylists specialize in (color, curls, balayage, men’s cuts, etc.)?

The specialties highlighted by visitors include expert hair extensions, precise hair coloring (including highlights), and highly specialized scalp treatments led by Dylan. Stylist Mae is specifically recognized for her excellent work with curly hair, confirming the team’s diverse skillset across several key areas of modern hair artistry.

How clean is the salon and how do you maintain hygiene?

Cleanliness is clearly a high priority at this venue. Visitors frequently describe the shop as spotless and beautiful, with one person specifically mentioning that the salon is always tidy. This attention to a clean environment contributes significantly to the overall positive experience.

What is the ambience and atmosphere like?

The ambience is consistently praised as being warm, inviting, upbeat, and relaxing, with a beautifully designed interior that makes clients feel instantly comfortable. The dedicated facial room is even described as "zen," indicating a specific focus on creating tranquil spaces within the local hair salon.

Are online reviews available from past or current clients?

Yes, this business has a significant presence of online reviews from past and current clients. The feedback available paints a picture of universal satisfaction, with numerous detailed accounts praising the stylists and the overall experience at this Richmond hair salon.

Do you have mood lighting, aromatherapy, or a relaxing environment?

The environment certainly promotes relaxation, especially in the specialized treatment areas. The scalp facial room is specifically described as beautiful and zen, suggesting an atmosphere conducive to unwinding, even if explicit mentions of aromatherapy or specific mood lighting aren't common.

Do you offer student, senior, or new client discounts?

There are no frequent comments or specific details mentioned by people who visit this business regarding the availability of student, senior, or new client discounts or ongoing promotions. Information about special pricing structures is not often a topic of discussion among reviewers.

Do you have experience with color correction or damaged hair?

This venue clearly has significant experience in hair restoration. Several visitors credit their stylists with taking hair that was previously in very poor condition and guiding it toward significant health improvement and healthy growth, often recommending specific approaches to avoid further damage.

What brands of hair products do you use and sell at the salon?

Visitors have noted that the products used by the stylists at Willow + Sage are of a top-notch quality. While specific brand names are not frequently listed, the positive results achieved suggest the team utilizes high-caliber professional product lines.

Is there parking available nearby?

There are no frequent comments from people who visit this business specifically detailing the availability or ease of parking nearby. Potential clients looking for parking near this hair salon may need to investigate the immediate vicinity for street or lot options.

Is the salon environment quiet or chatty?

The atmosphere appears to lean toward social and engaging rather than strictly quiet. Visitors often mention enjoying conversations and laughter with the stylists, indicating a lively, fun, and personable environment where clients feel comfortable interacting with the team.

Are children allowed in the salon?

There are no specific comments from people who visit this business indicating that they are accustomed to bringing children or that the salon is specifically marketed as child-friendly. The general description suggests an adult-focused, relaxing experience.

What payment methods are accepted?

This establishment makes transactions easy by accepting major forms of payment. Visitors confirm that this venue accepts credit cards and debit cards, and it is not a cash-only operation, also supporting modern NFC payments.

What about accessibility for all patrons?

Willow + Sage demonstrates a commitment to accessibility for all patrons. The venue is noted as having both wheelchair accessible parking and a wheelchair accessible entrance, ensuring ease of access for those with mobility considerations in the Richmond area.

★ 5.0 (43 reviews)

📍 Location

Services

  • Curly Hair
  • Hair Coloring

More Services

  • Hair Salon services
  • Restroom

Full Hours

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 5:00 PM
  • Sunday Closed

💳 Payment

  • Accepts Credit Cards: Yes
  • Accepts Debit Cards: Yes
  • Accepts Cash Only: No
  • Accepts Nfc: Yes

🅿️ Parking

This field has not been specified.

♿ Accessibility

  • Wheelchair Accessible Parking: Yes
  • Wheelchair Accessible Entrance: Yes